Policies Grouped under the following categories…
Service Delivery | Service Management | Staff Management & Development | Workplace H & S
Client Service Delivery
Access To Consumers' Personal Information (69KB Adobe PDF)
Advocacy (77KB Adobe PDF)
Client Assessment, Referral, and Prioritising (89KB Adobe PDF)
Client Contribution Fees (58KB Adobe PDF)
Client Decision Making and Choice (83KB Adobe PDF)
Client Exit From Service (61KB Adobe PDF)
Client Individual Care Plans and Review (153KB Adobe PDF)
Client Privacy, Dignity and Confidentiality (68KB Adobe PDF)
Client Valued Status (88KB Adobe PDF)
Client Participation and Integration (88KB Adobe PDF)
Equity in Access to Respite (227KB Adobe PDF)
Management of Waiting List (70KB Adobe PDF)
Preventing and Responding to Abuse of Client (89KB Adobe PDF)
Refusal Of Service (49KB Adobe PDF)
Rights and Responsibilities Of Clients (59KB Adobe PDF)
Child Protection & Risk Management Program (698KB Adobe PDF)
Protection of Human Rights and Freedom of Abuse (67KB Adobe PDF)
Service Management
File Management (57KB Adobe PDF)
Governance and Management (99KB Adobe PDF)
Insurance Management (53KB Adobe PDF)
Management Committee Meetings (102KB Adobe PDF)
Role Of Management Committee Members (428KB Adobe PDF)
Policy, Procedure and Form Development (88KB Adobe PDF)
Staff Management & Development
Discipline (190KB Adobe PDF)
Duty of Care (354KB Adobe PDF)
Managing Diminished Work Performance (58KB Adobe PDF)
Motor Vehicle (249KB Adobe PDF)
Orientation and Commencement Of Employment (50KB Adobe PDF)
Performance Planning and Review (56KB Adobe PDF)
Staff Grievance Resolution (57KB Adobe PDF)
Equal Employment Opportunity and Affirmative Action (50KB Adobe PDF)
Position Descriptions (49KB Adobe PDF)
Sexual Harassment (64KB Adobe PDF)
Staff Recruitment (62KB Adobe PDF)
Staff Supervision and Support (51KB Adobe PDF)
Training / Professional Development (51KB Adobe PDF)
Volunteers (61KB Adobe PDF)
Workplace Health and Safety
Dispensing of Medication and Other Health Practices (1.5MB Adobe PDF)
Footwear (41KB Adobe PDF)
Lifting and Transferring (208KB Adobe PDF)
Occupational Health and Safety (225KB Adobe PDF)
Smoking, Drug and Alcohol Consumption (49KB Adobe PDF)
The above documents are in PDF format, requiring a copy of the free
