Policies Grouped under the following categories…
Service Delivery | Service Management | Staff Management & Development | Workplace H & S
Client Service Delivery
Access To Consumers' Personal Information (270KB Adobe PDF)
Advocacy (297KB Adobe PDF)
Client Assessment, Referral, and Prioritising (362KB Adobe PDF)
Client Care (833KB Adobe PDF)
Child Protection & Risk Management Program (4.2MB Adobe PDF)
Client Contribution Fees (250KB Adobe PDF)
Death of a client (901KB Adobe PDF)
Client Decision Making and Choice (318KB Adobe PDF)
Equity in access to respite (850KB Adobe PDF)
Client Exit From Service (250KB Adobe PDF)
Client Individual Care Plans and Review (912KB Adobe PDF)
Locking of Gates, Doors and Windows (2.1MB Adobe PDF)
Client orientation to the Guesthouse (247KB Adobe PDF)
Client Privacy, Dignity and Confidentiality (1MB Adobe PDF)
Client Valued Status (333KB Adobe PDF)
Client Nutrition Management (510KB Adobe PDF)
Client Participation and Integration (340KB Adobe PDF)
Client Personal Information - use of (270KB Adobe PDF)
Client Personal Property (156KB Adobe PDF)
Client restrictive practices for Guesthouse & Commumity access (3.5MB Adobe PDF)
Equity in Access to Respite (850KB Adobe PDF)
Management of Waiting List (277KB Adobe PDF)
Preventing and Responding to Abuse of Client (1.8MB Adobe PDF)
Refusal Of Service (284KB Adobe PDF)
Rights and Responsibilities Of Clients (674KB Adobe PDF)
Temporary withdrawal of services due to intoxication (394KB Adobe PDF)
Protection of Human Rights and Freedom of Abuse (491KB Adobe PDF)
Temporary Assistance Procedure - Emegency Response Program (854KB Adobe PDF)
Service Management
File Management (237KB Adobe PDF)
Complaints Management (652KB Adobe PDF)
Critical Incident (523KB Adobe PDF)
Governance and Management (358KB Adobe PDF)
Insurance Management (226KB Adobe PDF)
Management Delegationt (752KB Adobe PDF)
Management Committee Meetings (430KB Adobe PDF)
Role Of Management Committee Members (1.7MB Adobe PDF)
Policy, Procedure and Form Development (339KB Adobe PDF)
Staff Management & Development
Discipline (811KB Adobe PDF)
Duty of Care (1.2MB Adobe PDF)
Conflict of Interest (506KB Adobe PDF)
Managing Diminished Work Performance (555KB Adobe PDF)
Fittness for Work (1.2MB Adobe PDF)
Footware (204KB Adobe PDF)
Motor Vehicle (559KB Adobe PDF)
Orientation and Commencement Of Employment (356KB Adobe PDF)
Performance Planning and Review (488KB Adobe PDF)
Staff Grievance Resolution (545KB Adobe PDF)
Equal Employment Opportunity and Affirmative Action (253KB Adobe PDF)
Position Descriptions (277KB Adobe PDF)
Sexual Harassment (636KB Adobe PDF)
Staff orientation on employment commencement (356KB Adobe PDF)
Staff Recruitment (485KB Adobe PDF)
Smoking in the workplace (334KB Adobe PDF)
Staff Supervision and Support (249KB Adobe PDF)
Training / Professional Development (282KB Adobe PDF)
Volunteers (483KB Adobe PDF)
Workplace Health and Safety
Accidents involving Breakaway motor vehicles (305KB Adobe PDF)
Accidents involving support worker's motor vehicles (267KB Adobe PDF)
Dispensing of Medication and Other Health Practices (6.5MB Adobe PDF)
Disruptive Staff Member (420KB Adobe PDF)
Footwear (204KB Adobe PDF)
Lifting and Transferring (808KB Adobe PDF)
Occupational Health and Safety (911KB Adobe PDF)
Smoking, Drug and Alcohol Consumption (239KB Adobe PDF)
Workplace Smoking (334KB Adobe PDF)
The above documents are in PDF format, requiring a copy of the free
